Category Archives: Tech Stuff

A Quick Note About Steve Jobs

I’m not an Apple Fanboy–frankly, that level of anthropomorphization and attachment to a brand is kind of sad and weird. But maybe it’s not anthropomorphization in Apple’s case, because Apple isn’t really a brand, it’s a human. A human named Steve Jobs.

I’m not a fanboy, but I like Apple products, for the most part. My household has a couple iPhones, an iPad, an iMac, and a few Airport devices. But I also have a ThinkPad and a Windows 7 Phone, and I like them, too, for different reasons. My coworkers are constantly asking me why I don’t move to a MacBook Pro for my work machine, but I like having a different OS at work than the one I use at home. It makes the computing experience different, and I want to feel different sitting at my home computer than I do when I’m working.

Experience matters. Use case matters. This, more than anything else, is what I appreciate Steve Jobs for. I was talking to a gadget-obsessed friend yesterday who was hyping WebOS and saying it was far superior to iOS. When I pointed out the learning-curve differences, he derided the users that don’t want to spend a couple days figuring out a new OS. But the fact is, my 2-year-old daughter can navigate an iPad; iOS’s level of intuitiveness is important for a use-case that involves a two-year-old.

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18 Highlights From SXSW 2011

My brain is totally full of new ideas and memories that I picked up at SXSW over the past few days. It’s probably the most productive, most inspiring, and most fun week of the year. As I move the brain-data from the buffer cache to the hard disk for better storage/retrieval, here are some of the highlights:

  1. Didn’t even make it out of the Austin airport without eating great BBQ when I landed. Who knew the Salt Lick stand in the airport was open at 10:30 am?
  2. While queuing up for a certain gadget to go on sale, I ended up waiting in line behind a prominent tech/startup lawyer from Boston, and we slowly discovered we have lots of friends in common.
  3. While standing on the sidewalk with a coworker Friday night, three different groups of friends happened to pass by in succession, while a fourth pulled up in a pedicab. My friend thought I was some crazy Austin maven (when it was really just dumb luck).
  4. Pedicabs as preferred mode of transportation
  5. My panel on Saturday afternoon was standing-room-only; in fact, some of my friends tried to get in but were turned away. So, it was a quantitative success, at least. (There’s a good writeup here)
  6. The panel moderator, Bob Garfield from NPR/Ad Age, said he wanted to punch me in the face. I called him a not-nice name. All in good fun (seriously, he was amazing).
  7. Meeting the dude from @Longreads, my absolute favorite Twitter follow.
  8. 90s karaoke after-afterparty with some coworkers and assorted other friends, half of whom are in good bands. We did three-part harmony on “Breakfast at Tiffany’s.”
  9. Theophilus London did a 90-minute hip-hop set at the Bing party for about 60 people, and it was amazing.
  10. Ted Leo solo show–just a man and his guitar
  11. Local Natives show–like Beach House + Fleet Foxes. Awesome
  12. Vimeo hosted a european-style rave at a giant abandoned power plant, with an amazing light show. When we got there we realized that Diplo was the DJ. Afterward, hosted a chilled out afterparty for some of the Vimeo folks in the Hilton lobby.
  13. Excellent copywriting tips from the editor of Groupon
  14. Geeking out with a handful of transmedia experts at GMD’s party
  15. Ran into my college newspaper editor, who just finished a stint at Camera Bag and is now a researcher at Carnegie Mellon.
  16. Watching the JWT folks have fun with the JWT BBQ truck and corresponding (disturbing) video, which was projected on walls around town.
  17. So many great food trucks!
  18. Club soda and Diet Coke, all night every night.

Vox PowerPoint, Vox Dei

[Warning: This post is a somewhat heated response to a flawed marketing deck. If that sounds as boring to you as it does to me, you should skip it. I worried that I was over-reacting by writing it, so I ran it by a friend of mine, Steve Evans at Banyan Branch; his commentary is included below in bracketed italics.]

 

Guys. Just because something is on a slick PowerPoint slide does not make it true. This is not a knock at all on PowerPoint—the best and most dangerous thing about PowerPoint, though, is that the software makes it easy to take bad ideas and make them look respectable and polished.

Our brains are wired to quickly determine the reliability and validity of ideas, pictures, people, and words, and external cues play a big role in that. If a book is nicely bound, if a movie is beautifully shot, if a man is well-groomed, if a song is well sung, we give more credence to it. It’s professional.

And therein is the dilemma. Good PowerPoint slides are easy to create. Good ideas are very difficult to create. But bad ideas can become good PowerPoint slides–we’ve all seen it. Continue reading

My Guest Post on Ad Age

Quick plug: wrote a guest column for Ad Age that went online yesterday, highlighting some of the topics I’m hoping to touch on in my Social Media Week panel next week. The panel is entitled “Social Listening Done Right,” and the column lays out a brief primer on what that might entail.

A couple of my journalist friends were a bit creeped out by the extent to which brands are listening to customers, fans, and detractors, which I thought was common knowledge by now. Just so you all know, yes, companies are monitoring what you say about them on Twitter, Facebook, blogs, comment boards, etc. If it’s public, it’s being scraped and served up as market intelligence.

It’s not spying and it’s not a bad thing at all. Companies listen to online conversations so they can monitor what people are saying about them, find out what people say about competitors, and gather feedback that leads to improvements in products or operations. It’s really a no-brainer, and it benefits everyone. If it creeps you out, stop tweeting/commenting/blogging. (In which case we call in THIS guy to gather info…but wouldn’t you rather we just read your tweets?)

Anyway, the column and the panel are about best practices for conducting these monitoring activities. Obviously, the live discussion will be more fun than words on a page (if only because there could be dissenting opinions), but check out the column and let me know what you think. Any questions or issues we should be addressing during the panel?

If you’re in the NY area, you should come. The panel will be in JWT’s office building (a sponsor of Social Media Week). Register here.

I’ll be blogging from CES this week

Two points of geek business:

First, I’m leaving at 4 in the morning tomorrow to go to the Consumer Electronics Show in Las Vegas. I believe this is my fifth time going to the show, but my first time as a non-journalist, so I’m expecting a somewhat different experience. Journalists get treated like rock stars at shows like CES, with everyone clamoring to get their attention, get them into parties, buy them drinks, etc. I suspect the velvet rope will open slowly for me this week, if at all.

However, I’ll be blogging about the show, looking at the tech innovations from a marketing/advertising perspective. Check out my reporting at adgeek.tumblr.com (and big thanks to my employer, JWT, for supporting the trip–it’s a bit outside of what agencies typically do).

2) Holy crap. I love my new phone. I just got a Windows Phone 7 (the HTC HD7), and after a couple years of switching between iPhone, BlackBerry, and WinMob 6.5, it’s a revelation. This even surprised me, but it feels much more intuitive and functional than my iPhone 3G, and I suspect I’ll be putting the iPhone away for good (which is just in the nick of time, because the iPhone has started breaking down). I’m very rarely delighted or surprised by tech hardware, but the HD7 pulled it off.

The best feature is the tight integration with Facebook. Windows Phone 7 lets me merge my Facebook friends with my regular contacts, so everyone I know is now in my phone. If we’re FB friends, and your phone/IM/email/address is listed on your profile, it’s now in my phone. When you change phone numbers, my address book will automagically update. Incredible.

This will be perfect for a scene like CES, where I know lots of people but don’t necessarily have their phone numbers or business cards in my Outlook contacts. If we’re Facebook friends, I no longer need that stuff.

The other cool part: I have three different computers, all with different operating systems, and my phone syncs with any of them (and loads music from my iTunes folder, too!).

CES will be a good proving ground for the phone. I’ll be tweeting, blogging, shooting video, and taking pictures from my phone, so we’ll see how it holds up under pressure.

2 Years Without Facebook

My brother Robbie got his “mission call” a couple weeks ago–the letter from the church leadership in Salt Lake that informs you where you’re going to go on your mission. He got called to Santiago, Chile.

I couldn’t be more excited for him. He’s going to have an amazing experience learning a new culture, gaining fluency in a new language, shaking up his worldview, and talking to people about the things he feels most strongly about.

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Tech Support Secrets

So true. Thanks, xkcd!

All the news that’s fit to…what?

Funny story: Apparently Steve Jobs hates the NY Times iPad app.

Been thinking a lot about my own news consumption habits lately (as in…oh…the last 8 years). But especially today, because I totally missed the Nashville flood until my friend Whitney tweeted about it this afternoon. Honestly, hadn’t heard anything about it.

I spend pretty much all day every day immersed in tech news sites.When it comes to non-tech news, I get almost all of it from The Daily Show and from links I see posted on Twitter (I follow mostly journalists and news organizations on Twitter).I also read The New Yorker, Wired, and New York magazines, but those aren’t really sources of “hard news.” On a day-by-day level, my news consumption is admittedly a bit scattershot.

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5 Secrets to Landing a Media Job in NYC


This post is an answer to a question I get all the time: “How do I get a job in the media in NYC?” I’ve written the same email response again and again over the years, so I thought I’d post it here so I could just respond with a URL from now on.

Secret #1 is a fairly obvious one: Internships. Jobs are hard to get, internships are easier to get–especially the unpaid kind. For some reason, universities keep cranking out students that want to be journalists, and while there aren’t NEARLY enough entry-level jobs for even half of them, interns are always coming and going, so there are fresh openings every few months.

The end goal of Secret #1 is to have a good internship on your resume when you start applying for paid gigs. Editors love to see clips from publications they’ve heard of, partly because it means a reputable publication has already vetted you, and partly because it reinforces our notion of a small, clubby media world in NYC. “Oh, you worked at such-and-such? How’s so-and-so?” Answer that question correctly, and you’re IN!

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SXSW: Privacy Parts

Got back a few days ago from my annual trip to Austin for the SXSW Interactive conference–learned a lot of cool stuff and met a lot of cool people, as always. I’ll be posting a few of my observations over the next few days, but before I do, I wanted to point you guys to the transcript from Danah Boyd’s excellent keynote address on Internet privacy and social norms.

Give it a read–the issues she’s addressing affect literally every Web user. In my former life as a tech blogger and security editor at PCMag.com, I came to realize a few things:

1) Your data is not as private as you thing

2) Your data is much more valuable than you think

3) The companies that collect data on you are using it

4) A huge subset of Web users are completely clueless. About everything. It might not even be a subset…it might be a majority.

5) It’s almost impossible to enforce any kind of privacy norms, because everyone (myself included) checks that little box that says “I agree to the terms and conditions” without reading the terms and conditions. And most of us choose the privacy defaults that we’re presented with. And most of us are completely clueless.

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